[Last Updated: March 16, 2023]<\/span><\/i>\u00a0<\/span><\/p>\n First and foremost, before we dive into the legal details of our privacy policy we wish to make it clear- <\/span>We do not want to know your identity or any other personal information about you and we do not collect data to try and figure out who you are. We don\u2019t require registration of any kind in order to use our services.<\/span><\/b> Of course, we do provide all of the regular privacy policy information to which you are entitled, and we will get to that in a minute. But in case you do not have the time or patience to read through the whole policy, we want to repeat and make that point perfectly clear:\u202fWe do not want to know your identity, preferences or any information about you personally. Any data collected from you simply by your use of our product will never be used to figure out who you are or to send you targeted ads, and will not be shared with or sold to any other parties for those purposes.<\/span>\u00a0<\/span><\/p>\n This Privacy Policy (\u201c<\/span>Privacy Policy<\/span><\/b>\u201d) governs the manner in which we, Urban Cyber Security Inc. (\u201c<\/span>Urban<\/span><\/b>\u201d, \u201c<\/span>we<\/span><\/b>\u201d or \u201c<\/span>us<\/span><\/b>\u201d) process information collected from our users (“<\/span>you<\/span><\/b>“, “<\/span>your<\/span><\/b>” or “<\/span>user<\/span><\/b>“) in connection with their access to or use of our website, available at:\u202f<\/span>https:\/\/www.urban-vpn.com<\/span><\/a> (\u201c<\/span>Website<\/span><\/b>\u201d) and our products (\u201c<\/span>Products<\/span><\/b>\u201d): (i) Urban VPN browser extensions, Urban Adblocker browser extensions, Urban Shield browser extension and Urban Anti-Malware Safe Browsing extension (collectively \u201c<\/span>Extensions<\/span><\/b>\u201d); (ii) Urban VPN mobile application available on iOS and Android (\u201c<\/span>Mobile App<\/span><\/b>\u201d) and (iii) Urban VPN Desktop EXE software for Windows and Mac (\u201c<\/span>Desktop App<\/span><\/b>\u201d) all as detailed and defined in our\u202f<\/span>Terms of Use<\/span><\/a>\u202f(\u201c<\/span>Terms<\/span><\/b>\u201d), and how Urban Ltd. may share this information with Urban\u2019s affiliated company, that processed certain raw data (as further detailed below) to create Insights (as defined below) . These Insights are commercially used and shared with Business Partners. For more information, please see the <\/span>BiScience Privacy Policy<\/span><\/a>\u00a0\u00a0\u00a0<\/span>\u00a0<\/span><\/p>\n All capitalized terms used but not otherwise defined herein shall have the meaning ascribed to them in the Terms. This Privacy Policy explains what information we may collect, how such information may be used or shared with others, how we safeguard it and how you may exercise your rights related to your Personal Data (as such term is defined below), among others, and where applicable, as required according to the EU General Data Protection Regulation (\u201c<\/span>GDPR<\/span><\/b>\u201d).<\/span>\u00a0<\/span><\/p>\n If you are a California resident, please see the CCPA Notice <\/span>here<\/span><\/a>\u00a0<\/span><\/p>\n The use of information received from Google API will adhere to the Chrome Web Store User Data Policy including the Limited Use requirements.<\/span><\/i><\/b>\u00a0<\/span><\/p>\n Except as otherwise described herein, we may at our sole discretion and at any time amend the terms of this Privacy Policy. Such changes shall be effective upon publication of the amended terms in this Privacy Policy. Your continued use of the Services, following the amendment of the Privacy Policy, constitutes your acknowledgement and consent of such amendments to the Privacy Policy. The last revision will be reflected in the “Last Updated” heading above. In the event of a material change we will make a reasonable effort to provide a notification of such change. We recommend that you periodically review this Privacy Policy, as it may be subject to amendments from time to time.<\/span>\u00a0<\/span><\/p>\n Urban is the controller (as such term defined under the GDPR) or the \u201cbusiness\u201d as defined under the California Consumer Privacy Act (\u201cCCPA\u201d) of the Personal Data, following are the applicable contact information:\u00a0<\/span>\u00a0<\/span><\/p>\n Urban Cyber Security Inc.<\/span>\u00a0<\/span><\/p>\n \u00a0<\/span><\/b>501 Fifth Avenue, New York, NY, 10036.\u00a0<\/span>\u00a0<\/span><\/p>\n You can also contact our privacy team at:\u202f<\/span>privacy@urban-vpn.com<\/span><\/a>.<\/span>\u00a0<\/span><\/p>\n Representative for data subjects in the EU and UK<\/span><\/b>:<\/span>\u00a0<\/span><\/p>\n We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact.<\/span> The\u202f<\/span>first type<\/span><\/b>\u202fof information we collect is aggregated, non-identifiable,\u202fnon-personal information, which may be made available or gathered via the user’s use of the Service (\u201c<\/span>Non-Personal Data<\/span><\/b>\u201d). We are not aware of the identity of the user from which the Non-Personal Data was collected. Non-Personal Data may include technical information automatically transmitted by the user’s device such as, type of browser, the type of operating system, access time and date, approximate geographical location, etc.\u00a0<\/span>\u00a0<\/span><\/p>\n The\u202f<\/span>second type<\/span><\/b>\u202fof information is individually identifiable information, namely information that identifies an individual or entity or may with reasonable effort identify an individual (\u201c<\/span>Personal Data<\/span><\/b>\u201d).<\/span>\u00a0<\/span><\/p>\n The table below details the Personal Data collected by us, how it is used, and our legal basis for data processing. Note that, under the GDPR we are considered the Data Controller of the data we collect.<\/span>\u00a0<\/span><\/p>\n When using the VPN, we need to process your IP address.\u00a0<\/span>\u00a0<\/span><\/td>\n When you access and interact with our website, we collect certain online identifiers such as Cookie ID, IP address or similar unique online identifiers generated, advertising ID, tags (\u201c<\/span>Online Identifiers<\/span><\/b>\u201d).\u00a0<\/span>\u00a0<\/span><\/td>\n Where we collect such data for operation and security, we process your data based on our legitimate interest.\u00a0<\/span>\u00a0<\/span><\/td>\n<\/tr>\n We may collect your web browsing data, which includes search engine results page, the web pages and checkout pages you visited, clicked stream data, information about the content that you viewed (the ad campaign), information about where you viewed the content (website or the app or extension) and the products viewed, searched, added to the cart, and purchased. This will include information, regarding the price, product name, currency, quantity, taxes, delivery details (regular or express) payment method, discount value of the product you viewed and searched. (\u201c<\/span>Web Browsing Data<\/span><\/b>\u201d).\u00a0<\/span>\u00a0<\/span><\/p>\n \u00a0<\/span><\/p>\n Note that, in most cases the data detailed above is aggregated Non-Personal Data, however, sometimes Web Browsing Data contains terms that could be considered as Personal Data, this is why we filter and scrape this data to remove any Personal Data before it is used.\u00a0<\/span>\u00a0<\/span><\/p>\n \u00a0<\/span><\/p>\n We do not track or collect information about users’ activities across sites or applications, meaning we do not cross information from different apps, websites, your computer, tablet or mobile device.<\/span>\u00a0<\/span><\/p>\n \u00a0<\/span><\/p>\n We share the Web Browsing Data with our affiliated company.\u00a0<\/span>\u00a0<\/span><\/td>\n \u00a0<\/span><\/p>\n We will further use filtered Web Browsing Data in an aggregated, anonymized manner, for marketing research and commercial use. It is important you understand, we are not interested in knowing who you are, target or profile you. Instead, we are interested in creating aggregated marketing insights on how ads and web pages are viewed and whether and when they are clicked (\u201c<\/span>Insights<\/span><\/b>\u201d) and we share these Insights with our Business Partners for commercial use (as detailed below).<\/span>\u00a0<\/span><\/p>\n \u00a0<\/span><\/p>\n These Insights help our Business Partners in their online marketing strategies. For example, it helps them to understand how certain ads on certain websites are engaged. Our interest is not to produce insights on your specific browser usage on an individual level.\u00a0\u00a0\u00a0<\/span>\u00a0<\/span><\/td>\n \u00a0<\/span><\/p>\n The Web Browsing Data is shared with our affiliated company based on consent. You can withdraw consent at any time through the app settings\u00a0 or by contacting us, as detailed below.\u00a0<\/span>\u00a0<\/span><\/p>\n \u00a0<\/span><\/p>\n The Insights do not contain any Personal Data and thus do not require a lawful basis. We do not (and cannot) identify, or attempt to identify, the individuals we derived the Insights from. However, we seek your consent to process the Web Browsing Data to share and create the Insights through a pop in notice on the apps or extensions.\u00a0<\/span>\u00a0<\/span><\/p>\n \u00a0<\/span><\/td>\n<\/tr>\n If you voluntarily contact us, you may be required to provide us with certain information such as your name and email address.<\/span>\u00a0<\/span><\/p>\n \u00a0<\/span><\/td>\n \u00a0<\/span><\/p>\n We may send you email marketing materials regarding the Services you are currently using or any services we may offer in the future (\u201c<\/span>Direct Marketing<\/span><\/b>\u201d).<\/span>\u00a0<\/span><\/td>\n \u00a0<\/span><\/p>\n Direct Marketing is subject to our legitimate interest, you may opt-out at any time from certain correspondence.<\/span>\u00a0<\/span><\/td>\n<\/tr>\n From time to time, we may offer Premium Plans, and in such events, you may be required to provide our third-party service providers with additional information such as Card Number, Cardholder Name, etc.<\/span>\u00a0<\/span><\/p>\n \u00a0<\/span><\/p>\n In such events, we may use the following payment service providers (\u201c<\/span>PSP<\/span><\/b>\u201d):\u00a0\u00a0<\/span>\u00a0<\/span><\/p>\n \u00a0<\/span><\/td>\n \u00a0<\/span><\/td>\n If you choose to use our active \u201csafe browsing\u201d feature available on our Mobile App you will be required to enable the accessibility permission (\u201c<\/span>Permission<\/span><\/b>\u201d). <\/span>can disable the Permission at any time<\/span>\u00a0<\/span><\/td>\n \u00a0<\/span><\/p>\n We collect the above data from you, in the following ways:<\/span>\u00a0<\/span><\/p>\n\n
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\nPrighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website. <\/span>https:\/\/prighter.com\/q\/13252349120<\/span><\/a>\u00a0<\/span><\/p>\n\n
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\n What type of data we collect?<\/span><\/b>\u00a0<\/span><\/td>\n How do we use it?<\/span><\/b>\u00a0<\/span><\/td>\n Lawful Basis<\/span><\/b>\u00a0<\/span><\/td>\n<\/tr>\n \n Approximate Location<\/span><\/b>:<\/span><\/b>\u00a0<\/span><\/p>\n We extract the approximate geographical location (i.e., country). We need this information to provide the VPN services.\u00a0<\/span>\u00a0<\/span><\/td>\n Performance of a contract.<\/span>\u00a0<\/span><\/td>\n<\/tr>\n \n Online Identifiers:\u00a0<\/span><\/b>\u00a0<\/span><\/p>\n We process such data through our or third party cookies and tracking technologies for analytic, marketing purposes. In addition, we process such data for operation, security and fraud prevention purposes. <\/span>\u00a0<\/span><\/p>\n \n
Where we collect such data for analytic and advertising purposes, we process the data based on your consent which we will obtain through our cookie notice and consent management.\u00a0 You may withdraw consent at any time by using the cookie preference settings.<\/span>\u00a0<\/span><\/p>\n \n Browsing Data and Insights:\u00a0<\/span><\/b>\u00a0<\/span><\/p>\n We will use this data for the purpose of operating and providing our Services, for example, in order\u00a0\u00a0 to create a black listing of target websites and provide the \u201cSafe Browsing Mode\u201d alerts feature, blocking ads, as well as for internal operation purposes and enhancing the Services.\u00a0<\/span>\u00a0<\/span><\/p>\n The Web Browsing Data is used for performance of a contract.\u00a0<\/span>\u00a0<\/span><\/p>\n \n Communication:\u00a0<\/span><\/b>\u00a0<\/span><\/p>\n We will use this data solely to provide you with the support you have requested or response to your inquiry. We may process the contact history to improve our services, as well as resolve disputes.<\/span>\u00a0<\/span><\/p>\n General quires are processed based on legitimate interests, customer support is subject to fulfilling out contract with you.<\/span>\u00a0<\/span><\/p>\n \n Subscription:\u00a0<\/span><\/b>\u00a0<\/span><\/p>\n \n
We do not store or process any of your payment details. We employ third party payment processors and thus, your payment details will be subject to such third-party payment processors privacy practices.\u00a0<\/span>\u00a0<\/span><\/p>\n Performance of a contract.<\/span>\u00a0<\/span><\/td>\n<\/tr>\n \n Android Permissions:\u00a0<\/span><\/b>\u00a0<\/span><\/p>\n \u201cSafe Browsing Mode\u201d by enabling us to block unwanted websites or apps.\u00a0<\/span>\u00a0<\/span><\/td>\n To access the Permission, you will need to <\/span>actively and explicitly enable<\/span><\/b> it through an in-app permission or the mobile settings. You, therefore the lawful basis is consent.\u00a0 You may withdraw your consent at any time but please note if you disable, the \u201cSafe Mode\u201d feature will not operate properly.<\/span>\u00a0<\/span><\/td>\n<\/tr>\n \n IP Address and Network Resources\u00a0<\/span>\u00a0<\/span><\/td>\n The Desktop App is a community product and thus, to receive the services, we will collect this data and provide the Residential IP to other users in the community. By allowing us to provide the Residential IP you acknowledge that the Residential IP may cause your device to operate slower and reduce your device security<\/td>\n Performance of contract.<\/span>\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n \n
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